Just last week, during the start of the Beijing Olympics frenzy, Zendesk launched their Chinese version of their help desk service. Tackling the Chinese market with a Western product can be challenging and I’d see Zendesk will see its fair share of those challenges, much like other services we’ve seen launched in China. There was [...]

Zendesk is a Copenhagen-based startup focused on helping companies put focus on their customer service. It’s not all based in Europe as they have presence in Hong Kong where business development is stationed, developers and designers are from different parts of the world, including US, Sweden, Ukraine, Bulgaria and Argentina. Talk about a global development! [...]